Terms of Service

Last updated August 1, 2026

These terms govern your use of ProTourBooking, on the web and in our mobile apps. Section 3 explains what the service is not, and is worth reading before the rest.

1. Agreement to these terms

These terms are a contract between you and Megalancer LLC, 123 Ash Ct, Columbia, MO 65203, United States, which operates ProTourBooking. By creating an account or using the service you agree to them. If you do not agree, do not use the service.

If you are using the service on behalf of a company, you confirm you have authority to bind that company, and "you" means that company.

2. What the service is

ProTourBooking is a scheduling tool. Touring crew post the dates they are open. Productions search for people and place tiered holds on those dates. Holds can be challenged, confirmed, released, or left to expire.

That is the whole of what we do. We provide the software that records these signals and notifies the people involved.

3. What the service is not

This section matters more than any other in these terms, so it is stated plainly.

  • We are not an employment agency, a staffing agency, a booking agent, a union, or a labour broker. We do not represent you, place you, or negotiate on your behalf.
  • We are not a party to any engagement, booking, or contract between crew and a production. Any agreement you reach is between you and the other party.
  • A hold is not a contract of employment or engagement. It is a record that one party has expressed interest in specific dates and the other has or has not responded. Confirming a hold in the app does not by itself create a binding engagement, and does not replace whatever deal memo, contract, or rider the parties would otherwise sign.
  • We do not verify identity, credentials, certifications, union membership, work authorization, insurance, or the accuracy of anything a user puts on their profile. Certification records and expiry dates are self-reported unless we state otherwise.
  • We do not guarantee that you will be found, hired, paid, or that anyone will honour a hold they placed or accepted.
  • We do not process payments between crew and productions, and we take no fee or commission from any engagement arranged through the service.

4. Who can use it

You must be at least 18 years old and legally able to enter a contract. You must provide accurate information when you register and keep it current. One person or company may hold one account. You are responsible for everything done under your account and for keeping your password secure. Tell us promptly if you believe your account has been compromised.

5. Subscriptions and billing

Parts of the service require a paid subscription. If you subscribe, we will tell you the price, the billing interval, and what the plan includes before you are charged.

Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time, and the cancellation takes effect at the end of the period you have already paid for. We do not provide partial refunds for unused time unless the law requires it or we agree otherwise in writing.

We may change prices. If we do, we will give you notice before the change applies to your subscription, and you may cancel rather than accept the new price.

If a payment fails and is not resolved, we may suspend access to paid features. Payments are handled by our payment processors. If you subscribe through Apple or Google, that store handles the billing and its own refund rules apply.

6. Your content

You keep ownership of everything you put on the service: your profile, availability, credits, messages, logos, and photographs.

You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, and display that content for the purpose of operating and improving the service. This licence exists so we can show your profile to productions and deliver your messages, and it ends when you delete the content or your account, except for copies retained in backups or where another user has a legitimate record of an interaction with you.

You confirm you have the right to post what you post, including any logo or photograph, and that it does not infringe anyone else rights.

7. Acceptable use

You agree not to do any of the following.

  • Post information you know to be false, including credentials, certifications, union status, work authorization, or availability you do not actually have.
  • Impersonate another person or company, or create an account for someone else without their permission.
  • Place holds you have no intention of honouring, or use holds to block a competitor access to crew.
  • Scrape, harvest, or bulk-export crew profiles or contact details, whether by automated means or otherwise.
  • Use the service to send unsolicited commercial messages, or to recruit users off the platform in bulk.
  • Harass, threaten, or discriminate against other users. Nothing in the service permits you to make booking decisions on the basis of a protected characteristic where the law forbids it.
  • Attempt to access accounts, data, or systems you are not authorised to reach, or interfere with the operation of the service.
  • Disclose private team notes about a crew member to that crew member or to anyone outside your team.

8. Private notes

Productions can record private notes and flags about crew members. These are visible only within the team that wrote them. They are your responsibility: keep them factual and job-related, and remember that a note about a person is personal information and may be disclosable to that person under privacy law in some jurisdictions. We are not responsible for what you write in them.

9. Availability of the service

We aim to keep the service running but we do not promise uninterrupted availability. We may change, suspend, or discontinue features, and we may perform maintenance that makes the service temporarily unavailable. Holds expire on a schedule run by automated jobs; while we take care to run them reliably, you should not treat the app as your only record of a commitment that matters.

10. Disclaimers

The service is provided as is and as available, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be error-free, that defects will be corrected, or that any information on it is accurate or complete. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

11. Limitation of liability

To the fullest extent permitted by law, neither Megalancer LLC nor anyone working with us is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost bookings, lost income, lost data, or reputational harm, arising out of or relating to your use of the service.

Our total liability for all claims relating to the service is limited to the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or one hundred United States dollars.

These limits apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

12. Indemnity

You agree to indemnify and hold harmless Megalancer LLC from claims, damages, and reasonable legal costs arising from your use of the service, your content, your breach of these terms, or any dispute between you and another user.

13. Disputes between users

If you have a dispute with another user, whether about a hold, a booking, payment, conduct, or anything else, you resolve it between yourselves. We are not obliged to mediate, arbitrate, or take sides. We may, at our discretion, provide records of activity on the service in response to a lawful request.

14. Suspension and termination

You can stop using the service and delete your account at any time from your settings.

We may suspend or terminate your account if you breach these terms, if your use puts the service or other users at risk, or if we are required to by law. Where it is reasonable to do so we will tell you why and give you a chance to put it right.

Sections that by their nature should survive termination will survive it, including content licences already granted, disclaimers, limitation of liability, indemnity, and governing law.

15. Governing law

These terms are governed by the laws of the State of Missouri, United States, without regard to its conflict of laws rules. The state and federal courts located in Missouri have exclusive jurisdiction, and you consent to that jurisdiction. If you are a consumer resident elsewhere, this does not deprive you of the protection of mandatory law in your own country.

16. Changes to these terms

We may update these terms. If a change is material we will update the date at the top of this page and notify you by email or in the app before it takes effect. Continuing to use the service after that means you accept the revised terms.

17. General

These terms, together with our Privacy Policy, are the entire agreement between you and us about the service. If any provision is found unenforceable, the rest stays in force. Our failure to enforce a provision is not a waiver of it. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

18. Contact

Questions about these terms can go to privacy@protourbooking.com, or by post to Megalancer LLC, 123 Ash Ct, Columbia, MO 65203, United States.